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Frequently asked questions
What Does the name WE® Dispenser means?
WE® stands for more than just “washroom efficiency”—it also represents “we,” as in all of us.
In Chinese, our brand name “卫森社” combines the ideas of hygiene (卫生), sustainability, and community. It reflects our mission to work together with industry partners to make public hygiene smarter, more efficient, and more accessible.
We believe hygiene is not just a product—it’s a shared responsibility. That’s why we’re building WE® with global distributors and wholesalers who share our vision for a cleaner, better world.
Can I purchase products directly from WE®?
We welcome partnerships with experienced wholesalers and distributors. WE® Dispenser works through a three-level distribution model to ensure smooth supply and local service to end customers.
Is WE® actively seeking global distribution partners?
Yes. Although we’ve been manufacturing hygiene and washroom products since 2002, WE® is our first official in-house brand, and we are now actively looking for distributors and wholesale partners worldwide. If you’re interested in representing a modern, high-quality hygiene brand backed by a professional manufacturer, we’d love to hear from you.
Is installation complicated? Do I need a professional installer?
All WE® products come with a detailed installation guide and accessory kit. They support various installation options including wall-mounting, adhesive mounting (for select models), and countertop placement. Most users can install the product themselves without needing professional help.